DMW-ADVISORY-08-2024 — OFW Record Online Appointment System (OROAS)

Republic of the Philippines Department of Aliarant Workers

Blas F.Opie Building.Ortigas Aenue cor. EDSA.Mandauyong City155 BACONCPILIPINAS

ADVISORY NO.0

Series of 2024

TO All Concerned Licensed Recruitment AgenciesLRAs,Licensed Manning Agencies (LMAs),DMW Landbased and Seabased,DMW Pre

Employment Government Placement Bureau (PEGPB),Adjudication Bureau, Legal Assistance,RepatriationConciliation other DMW Office at the Central Office and Regional Offices,Trial Court,other

families. Government Agencies,Overseas Filipino Workers(OFWs) and their

SUBJECT OFW RECORD ONLINE APPOINTMENT SYSTEM(OROAS

Pursuant to the thrust of the Department to continuously improve its services, processing of requests for OFW Information/Records can be scheduled at the requester's convenient date and time through the use of the OFW Records Online Appointment System (OROAS)which can be accessed through the Department of Migrant Workers(DMW website http:/www.dmw.gov.ph or through the direct link ofwrecords.dmw.gov.ph.The OROAS is a web-based application that allows clients to conveniently secure their appointment schedule anytime in the comfort of their home.

Please be guided by the online appointment procedures below: T Register at ofwrecords.dmw.gov.ph or go to the DMW official website,

2 For New Users, click on the New User button to go to Register/Make an Appointment.Fill out the required information and select your desired Appointment http//www.dmw.gov.ph,and click on the Quick Link OFW Records

2 For Previous Users,just login with your latest Appointment Reference Number Date and Time;

ARN,Mother's Maiden Name,Last Name,and First Name to open and edit your account, to update the information saved in the DMW OFW Records Online Appointment System. Select your desired Appointment Date and Time; 4 After a successful submission, the Request for Verification/Certification of OFW Records Form or Appointment Form will be displayed,then click on Print"and C Bring your printed Request for Verification/Certification of OFW Records Form or Appointment Form to chosen/selected DMW Office on your scheduled date and

time together with one (1) valid government-issued Identification Document (ID) with photo and signature.

*Valid government issued Identification Document (ID):

DEPARTMENT OF MIGRANT WORKERS General Services Divisior Administrative Service Police Clearance ID UMID/SSSID Driver's License PRC Card Pag-Ibig Loyalty Card Passport NBI Clearance Philhealth Card OFW e-Card TINID/BIR ID Advisory-ORC 0

RECEIVED Page 1of

DateApril 11,2024Time:9:20 AM By:CHESTER VEJERANO ByDMW General Services Division on April 11,2024 CONTROLLED AND DISSEMINATED

Voter's ID Postal ID

If not the OFW him/herself,please be guided by and provide the following documentary requirements:

A.For family members of the OFW(SpouseChildren,Parents and Siblings Y One1original print copy of accomplished online appointment / Reguest for

2 One 1 original/scanned copy of Authorization Letter 7 Written Consent Verification/Certification of OFW Records Form

availability, ang the purpose of the request, duly signed by the OFW, with authorizing the request ang release of the OFW Information / Record and indicating the name of the authorized family member/s,reason for OFW's non attached copy of passport or*Valid government issued Identification Document

3 Proof of relationship with OFW. Present Original Copy or Authenticated Copy (ID) with photo and signature.

4. One1*Valid government-issued Identification Document (ID) with photo and 5 of the following and submit photocopy: signature.Present one1original ID and submit photocopy If deceased OFW.Present Original Copy or Authenticated Copy of the following SpouseAsawaOne1copy of Certificate of MarriageLatest ParentMagulang):One1copy of Certificate of Live Birth of the OFW Sibling KapatidOne 1copy of Certificate of Live Birth of the OFW Child/Children Anak):One 1 copy of Certificate of Live Birth of the OFW's child (must be acknowledged by the OFW/Father and One1 copy of Certificate of Live Birth of sibling

and submit photocopy: CENOMAR/Advisory of Marriages One1copy of Certificate of Death

B.For other parties. N For Person Authorized by the OFW

1.a.One1original print copy of accomplished online appointment /Request 1.b.One 1) original/scanned copy of Authorization Letter/Written Consent 1.c.One 1*Valid government issued ldentification Document (ID with photo for Verification/Certification of OFW Records Form authorizing the reguest ang release of the OFW Information / Record and indicating the name of the authorized family member/s,reason for OFW's 1.b.1.Consularized Special Power of Attorney,if the OFW is currently working overseas or onboard. non-availability, ang the purpose of the request, duly signed by the OFW and his/her authorized representative. and signature of the OFW and the Authorized Representative.Present one

(1original ID and submit photocopy

the court and legal concern / issues, the issuance of the OFW Information / Record shall be subject to approval of the DMW Data Protection Officer(DPO or the Chairperson of the DMW issuance by the concerned office. Data Privacy Technical Committee (DPTC in accordance with the Data Privacy Act, prior to However, if the requesting party is not the OFW himself/herself and with case filed at

2.For parties with case filed at court and iegal concerns / issues: 2.a.Court Order directing the DMW to issue the Certified Copy of the OFW

Information / Record or written request address to DMW Data Privacy C

Advisory-OROA Page 2 of

ByDMW General Services Division on April 11.2024 CONTROLLED ANDDISSEMINATED

Officer (DPO or Chairperson of the DMW Data Privacy Technical Committee (DPTC) from Law Offices or any government agencies whose mandate is to seek the truthjustice,protection of lawful rights and interest of natural or legal person in court proceedings, or the establishment exercise or defense of legal claims or when provided to government or

2.b. Proof of relationship with OFW. Present Original Copy or Authenticated public authority

Copy and submit photocopy: SpouseAsawa):One1copy of Certificate of Marriage (Latest)

Child/Children Anak): One 1 copy of Certificate of Live Birth of the OFW's child (must be acknowledged by the OFW/Father ParentMagulangOne1copy of Certificate of Live Birth of the OFW Sibling Kapatid):One 1 copy of Certificate of Live Birth of the OFW and One (1) copy of Certificate of Live Birth of sibling 2.c.One 1*Valid government issued Identification Document ID)with photo

and signature of the OFW and the complainant. Present one (1) original ID and submit photocopy.

3. For Landbased and Seabased Recruitment Agencies with legal concerns /

3.a.One 1 original copy of Formal Written Reguest address to DMW Data issues:

Privacy Officer (DPO or Chairperson of the DMW Data Privacy Technical Committee (DPTC indicating the purpose of the request and signed by the

3.b.One(1) photocopy of the Notice / Order from DMW / NLRC / NCMB authorized signatory

OWWA/MARINA or any government agencies whose mandate is to seek the truth, justice, protection of lawful rights and interest of natural or legal person in court proceedings, or the establishment,exercise or defense of legal claims or when provided to government or public authority 3.c.One 1*Valid government issued Identification Document ID with photo

and signature of the authorized representative.Present one 1 original ID and submit photocopy.

Further, all concerned are hereby informed that the assigned Regional Directors,OICs Heads and Coordinators of the above DMW Offices are authorized to certify and issue the requested OFW Information/Record which is valid for employment, loan and benefits application requirements and other purposes.

For purposes of internal consumption/evaluation,verification and viewing only of OFW Information/Record for processing of employment application, complaint,settlement, cases and other purposes related to the function of the Department, concerned offices may refer to the common link used by the General Services Division (GSD), which can be requested by the DMW Senior Official/s I Director/s to the Management Information Technology Service

MITS for installation to computers of authorized employee/s of the DMW Senior Official/s

Director/s.Printing of copy is allowed only for internal/purposes mentioned above and should

not be given to other parties if not the OFW him/herself. This is in accordance with the Ease

of Doing Business of the Department to reduce the process cycle time of processes documentary reguirements and print copies that will reduce the reguired consumables

However, for clients of the Legal Assistance and other Offices of the DMW that were advised

to file a case to NLRC and/or Court,or the OFW him/herself would want to file a case,the OFW shall secure the certified copy of his/her INFOSHEET to the GSD using the OROAS.In case of other party,approval of the DMW Data Protection Officer (DPO) or Chairperson of the DMW Data Privacy Technical Committee (DPTCthrough letter request is needed.

0 Advisory -o

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ByDMW General Services Division on April 11,202 CONTROLLEDAND DISSEMINAT

For the Licensed Recruitment Agencies LRAs and Licensed Manning Agencies

application using the OROAS to schedule their visit to the DMW office for processing of their OFW Information / Record. LMAs,please provide the necessary assistance to your applicants by making their online

For guidance and information of all concerned.

HANS LEO J.CACDAC Officer In-Charge

April 2024

By: DMWGeneral Services Division on April 11, 2024 CONTROLLED AND DISSEMINATEI Advisory-OR Page 4 O0