Memorandum on Implementation of Cash Rebate and Cashback Programs for Electronic Games
Philippine Amusement and Gaming Corporation
PAGCOR BACONG PILIPINAS
I-GAMING LICENSING AND REGULATION GROUP
Electronic Gaming Licensing Department
MEMORANDUM May 07,2026
TO ALL GAMING VENUE OPERATORS
ALL GAMING SYSTEM ADMINISTRATORS ALL LICENSEES OF INTEGRATED RESORTS ALL GAMING AFFILIATES ALL SUPPORT SERVICE PROVIDERS
FROM THE OFFICER-IN-CHARGE
SUBJECT IMPLEMENTATION OF CASH REBATE AND CASHBACK
PROGRAMS FOR ELECTRONIC GAMES
Please be informed that the PAGCOR Board of Directors, in its meeting on May 07 2026, approved the following:
1. Inclusion of the provisions on Cash Rebate Programs based on Player's Turnover
(Gross Bets Placed) and Deposits or Cashback on Net Losses under Marketing Activities and/or Promotions, to wit:
Guidelines on Cash Rebate and Cashback Programs
1. Cash Rebate or Cashback Programs for Players may be implemented
subject to the following:
a. Based on Player's Turnover (i.e., Gross Bets Placed) or Deposit up to a maximum rate of 1.50% Cash Rebate for Siot Machine Games.
Electronic Bingo Games, Numeric Games, Sports Betting, except for
b. Based on Player's Net Losses up to a maximum rate of 15% Casino Table Games and Arcade-type Games
C. determine the appropriate rate/s and issue approval to the proposed For electronic games not covered in item (a), the EGLD shall evaluate, Cash Rebate programs taking into consideration the RTP of each Cashback for all types of electronic games
game.
2. The GSA / IR Licensee / Operator shall submit its Marketing and/or
Promotional Form (EG Form No. 28) to the EGLD for approval prior to
MET Live Building, Central Business Park I-A, Macapagal Boulevard cor. EDSA Extension, Pasay City 1300
(02) 8521-1542 / (02) 8522-0299 / (02) 8522-1357 /Website: www.pagcor.ph
implementation. The following details must be indicated in the Implementing Rules and Guidelines (IRG), among other required fields:
a. Program tiers, where each tier shall include qualification requirements
on:
Minimum Deposit
I IN I Maximum Cash Rebate or Cashback Amount, if any. Cash Rebate or Cashback Rate TurnoverWagering Reguirement
b. Detailed guidelines on program gualification C Program coverage (i.e.,specific gaming venue,or suite of games
I d. Deposit Requirements e. Settlement Conditions General Conditions
3. Cash Rebates and Cashbacks shall be classified as expenses incurred
during gaming operations and shall be recorded separately as marketing expenses of the GSA/ IR Licensee / Operator.
4. Cash Rebates and Cashback shall not be declared as gaming losses and shall not be included as deductions in the computation of Gross Gaming Revenue (GGR).
5. Cash Rebates and/or Cashbacks shall not be combined with other promotional cash incentives in a manner that exceeds the prescribed maximum rebate/cashback rate.
6. Any implementation of cash rebate/cashback programs without prior
approval or beyond the prescribed rate shall be subject to appropriate regulatory action.
2. Inclusion of the provisions in item 1 to the following:
b. Reguiatory Framework for Gaming Venue Operations Revision No. 0 a. Regulatory Framework for the Accreditation of Gaming System Administrators Revision No.0;and
3. Implementation of transitory provisions for the above amendments pertaining to
the Cash Rebate and Cashback Program:
a. Non-compliant Cash Rebate/Cashback program previously approved prior to the effectivity of the guidelines may continue to be implemented until the end
of its approved duration or until, May 15, 2026 whichever comes first. b. No extension, renewal, or modification of such rebatelcashback programs
shall be allowed beyond the transition period.
C. All cash rebate/cashback programs implemented after the transition period shall strictly comply with the prescribed guidelines for marketing and/or
promotions of electronic games.
4. The above table of amendments shall form part of the Regulatory Frameworks under Item No. 2 and shall be designated as Annex D-1 and Annex C
respectively
For your information, guidance and strict compliance
Thank you
JESSAMARIZ'R. FERIONDEZ
CC: AVP CMED-EG OCCEO AVP,AD
leaa
Amendments to the Regulatory Framework for Gaming Venue Operations Revision No. 0 (Effective May 07, 2026) Annex c
Guidelines on Cash Rebate and Cashback Programs
1. Cash Rebate or Cashback Programs for Piayers may be implemented subject
to the following:
a. Based on Player's Turnover (i.e., Gross Bets Placed) or Deposit up to a maximum rate of 1.50% Cash Rebate for Slot Machine Games,
Electronic Bingo Games, Numeric Games, Sports Betting, except for Casino Table Games and Arcade-type Games b. Based on Player's Net Losses up to a maximum rate of 15% Cashback
c. For electronic games not covered in item (a), the EGLD shall evaluate. Cash Rebate programs taking into consideration the RTP of each game. for all types of electronic games determine the appropriate rate/s and issue approval to the proposed
2. The GSA / IR Licensee / Operator shall submit its Marketing and/or Promotional Form (EG Form No. 28) to the EGLD for approval prior to implementation. The following details must be indicated in the implementing Rules and Guidelines
(IRG), among other required fields:
a. Program tiers, where each tier shall include qualification requirements
on:
iv. Maximum Cash Rebate or Cashback Amount, if any. iii. Cash Rebate or Cashback Rate ji. TurnoverWagering Requirement i. Minimum Deposit
b. Detailed guidelines on program qualification C. d. Program coverage (i.e., specific gaming venue, or suite of games) Deposit Requirements e. Settlement Conditions f General Conditions
3. Cash Rebates and Cashbacks shall be classified as expenses incurred during
gaming operations and shall be recorded separately as marketing expenses of the GSA/IR Licensee /Operator.
4. Cash Rebates and Cashback shall not be declared as gaming losses and shall
not be included as deductions in the computation of Gross Gaming Revenue (GGR)
5. Cash Rebates and/or Cashbacks shall not be combined with other promotional
cash incentives in a manner that exceeds the prescribed maximum rebate/cashback rate.
6. Any implementation of cash rebate/cashback programs without prior approval
or beyond the prescribed rate shail be subject to appropriate regulatory action.
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Annex D-1 Amendments to the Regulatory Framework for the Accreditation
of Gaming System Administrators Revision No. 0 (Effective May 07, 2026)
Guidelines on Cash Rebate and Cashback Programs
1. Cash Rebate or Cashback Programs for Players may be implemented subject to the following:
a. Based on Player's Turnover (i.e., Gross Bets Placed) or Deposit up b. Based on Player's Net Losses up to a maximum rate of 15% Cashback to a maximum rate of 1.50% Cash Rebate for Slot Machine Games, Electronic Bingo Games, Numeric Games, Sports Betting, except for Casino Table Games and Arcade-type Games
C. For electronic games not covered in item (a), the EGLD shall evaluate, determine the appropriate rate/s and issue approval to the proposed for all types of electronic games Cash Rebate programs taking into consideration the RTP of each game
2. The GSA / IR Licensee / Operator shall submit its Marketing and/or Promotional Form (EG Form No. 28) to the EGLD for approval prior to implementation. The
following details must be indicated in the implementing Rules and Guidelines (IRG), among other required fields:
a. Program tiers, where each tier shall include qualification requirements
on:
iv.Maximum Cash Rebate or Cashback Amount, if any iii. Cash Rebate or Cashback Rate ii. TurnoverMagering Requirement i. Minimum Deposit
b. Detailed guidelines on program qualification C. I d e. Program coverage (i.e., specific gaming venue, or suite of games) Settlement Conditions Deposit Requirements General Conditions
3. Cash Rebates and Cashbacks shall be classified as expenses incurred during
gaming operations and shall be recorded separately as marketing expenses of the GsA/IR Licensee/Operator
4. Cash Rebates and Cashback shall not be declared as gaming losses and shal
not be included as deductions in the computation of Gross Gaming Revenue (GGR).
5. Cash Rebates and/or Cashbacks shall not be combined with other promotional
cash incentives in a manner that exceeds the prescribed maximum rebate/cashback rate.
6. Any implementation of cash rebate/cashback programs without prior approval or beyond the prescribed rate shall be subject to appropriate regulatory action.
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